Return and Refund Policy

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**Refund and Exchange Policy**

Thank you for choosing our press-on nail business. Due to the customized and made-to-order nature of our products, we have a strict policy regarding refunds and exchanges. Please read our policy carefully before making a purchase.

1. **No Returns or Exchanges**

   - **Customized and Made-to-Order Products**: All our press-on nails are made to order and customized to each client’s specifications. As a result, we do not accept returns or exchanges under any circumstances.

2. **Refund Policy**

   - **No Refunds**: Once an order is placed, it is immediately processed and customization begins. Therefore, we do not offer refunds for any reason, including but not limited to changes of mind, incorrect sizing provided by the client, or dissatisfaction with the design.

3. **Order Accuracy**

   - **Customer Responsibility**: It is the customer’s responsibility to ensure all details, including size, design, and any specific requests, are accurate and confirmed before placing an order. Please double-check your order details carefully.

4. **Quality Assurance**

   - **Defective Products**: In the unlikely event that you receive a defective product, please contact us within 48 hours of receiving your order with detailed photographs of the issue. We will assess the situation and, if deemed appropriate, provide a resolution which may include a replacement of the defective item.

   - **Shipping Damages**: We take great care in packaging our products to prevent damage during shipping. If your order arrives damaged, please contact us immediately with photographs of the damaged packaging and product, so we can assist you accordingly.

5. **Contact Us**

   - **Customer Support**: If you have any questions or concerns about your order, please contact our customer support team at [email address] or [phone number]. We are here to help and will do our best to address any issues promptly.

By placing an order with our business, you agree to the terms outlined in this refund and exchange policy. We appreciate your understanding and support for our custom-made products.